FAQ

Presales and Offers

Get on the A-list to receive presale alerts and offers for Three Keys and Ace Hotel.

Social

Follow us for event announcements, set times, show photos. 
@threekeysnola on Instagram and Twitter. And we're on Facebook.


Stay

Stay at Ace Hotel. Visit acehotel.com/neworleans for rates and booking.


Will Call

Photo ID is required for ticket pickup at Will Call. Will Call tickets and Guest List confirmation are only available as doors open.


House Rules

  • No Outside Food or Beverages
  • No Weapons of Any Kind
  • No Ins and Outs
  • Shows Are All Ages Unless Noted Otherwise
  • All Guests Must Have a Ticket Regardless of Age
  • No Babes in Arms
  • We Reserve the Right to Refuse Service to Anyone
  • Rules Subject to Change per Artist Request


Still Cameras, Video Cameras, Recording Devices

Three Keys does not prohibit cameras and video recording devices, but performers often do, so we recommend you leave them at home. Three Keys staff does not know ahead of time if these devices will be permitted. If we do get this information early, we’ll post it on the website and on the event page. If cameras are prohibited, there will be signs posted at the main entrance.

Can I Rent Three Keys?

No, but we have other spaces for your event. Check them out here.